You choose the users
A workspace owner chooses exactly which colleagues and Teams transcripts WireSync should process.
WireSync Trust Centre
Know what WireSync can access, where work goes and what stays under your control.
WireSync is built for transparent post-meeting work. See the verified controls included in the service and the choices your organisation confirms during setup.
Controls your team can see and change.
Works from Teams transcripts
WireSync starts after Microsoft publishes a selected Teams transcript, keeping the familiar meeting experience without adding another participant to the call.
Each organisation stays separate
WireSync keeps every organisation's records, results, audit evidence and usage in its own workspace.
You control every connected tool
Connect and enable Dynamics 365, To Do, Outlook, Calendar and SharePoint separately.
Anything uncertain goes to Review
Uncertain CRM matches, owners, dates, prices and compliance items arrive in Review with the original source.
Permissions stay removable
Your Microsoft administrator can remove WireSync permissions for your organisation.
Plain-language data flow
Meeting information moves through a clear path.
Connect
Your Microsoft administrator grants the permissions needed for the features your organisation chooses.
Select
The workspace owner chooses users and connected tools. Personal To Do and Calendar access stays separate for each member.
Collect
WireSync receives a published Teams transcript or transcript text, a file or a recording you add after sign-in.
Prepare
Cecilia creates meeting notes, individual actions, recommendations and drafts for your connected tools.
Check
WireSync checks identity, the original source, the connection and your approval choices, then moves approved work forward and sends anything uncertain to Review.
Deliver
WireSync marks an update sent or synced only after the connected service confirms the action.
Permissions and AI
Access follows the feature you choose.
Microsoft company setup
Company consent lets WireSync verify your organisation and process meetings for the colleagues you choose. Each connection explains the next administrator or member step before access is granted.
Personal work tools
Joining a workspace verifies membership only. A member connects their own To Do or Calendar separately when they want approved follow-up delivered there.
Dynamics 365
A Dynamics administrator adds the WireSync application user and assigns limited access. Once connected, WireSync reads supported existing records and attaches approved Notes after the connection and permission checks pass. Your team remains in control of creating and editing the business record itself.
AI processing
Relevant meeting content may be sent to the OpenAI service selected for your WireSync setup. WireSync keeps each organisation's content in its own separate records.
Manual uploads
Transcript and recording uploads happen inside the authenticated workspace. Your organisation must own the source or have permission to process it.
Published Teams transcripts
WireSync starts after Microsoft publishes a selected transcript for a colleague your owner has chosen, then brings the meeting follow-up into the protected workspace.
Services, location and lifecycle
How WireSync handles connected services, location and retention.
Service providers
Microsoft provides Azure hosting, Microsoft 365 connectivity and the Microsoft tools you enable. OpenAI provides the selected AI processing and recording transcription. Connected CRM and storage services receive only the content needed for that action.
Your customer pack supplied during onboarding lists the complete subprocessor schedule for your service.
Data location
Core WireSync processing and dedicated database resources run in Microsoft Azure UK South. Website delivery and connected Microsoft, OpenAI, CRM or storage services may process relevant data in their own service locations.
Your current customer pack confirms the locations and transfer terms that apply to your configuration.
Retention and deletion
Customers can remove meetings from their working view and manage uploaded knowledge through the workspace. Your customer agreement sets the retention schedule for meeting content, backups, audit, security, legal and billing records.
The schedule in your signed customer agreement applies to your WireSync setup.
Data processing agreement
During onboarding, your customer pack confirms the DPA wording, controller and processor roles, subprocessors, deletion duties and international transfer terms for your WireSync setup.
Security questions and incidents
Talk to a person when it matters.
For security questions, suspected misuse or an incident involving WireSync, contact info@crowndatalytics.com. Include your organisation, the affected workspace and a safe description of the issue. Do not send passwords, access tokens, private keys or sensitive meeting content by email.
WireSync publishes clear security information. Your signed customer pack confirms the security, privacy and contractual terms for your setup.